Hosted cloud-based services are very much the flavour of the month and would seem to be the future for a number of business services. You can now host your whole office infrastructure in the cloud with experts in their field looking after it, ensuring security and giving you the very latest technology and features.
For many businesses, particularly SMEs and new start-ups, this low initial cost and pay for what you use model keeps overheads down and also allows them to be more productive in and out of the office.
All a business needs now is a good data connection (from ADSL broadband to a dedicated leased line) to carry all of their hosted services and they can be up and running with cutting edge applications and services in a matter of days.
I’ve recently been posting about the benefits of hosted telephony solutions on some of my telecom blogs and some of these articles are listed below.
For a free review of your current business telecoms and help and advice regarding hosted telephony solutions call 0115 944 8977 or visit 21C Telecom.
* Could a hosted phone system save your business money?
Does your business currently have a phone system? Is it approaching the end of its life or are you outgrowing the features it offers? Have you considered a
hosted solution when the time comes to replace it?
A hosted phone system has a number of advantages over the traditional PBX:
- No need to buy a costly phone system
- No ongoing maintenance
- Always up-to-date with the latest technology
- Pay for the features you use
- Flexible and scalable
- Enables flexible working
- Ideal for multi-site operations
* The benefits of Unified Communications
Unified Communications (UC) is the merging of your mobiles and landlines, your voice and data, to provide seamless communication across all channels.
As a business owner/decision maker you don’t need to know how the technology works, your real interest is going to be in the benefits that UC can bring to
your company in terms of savings and efficiencies.
A unified communication solution routes calls quicker to the right person. This means improved response times and first contact resolution. This type of
skills-based routing results in fewer transfers between staff and thus increases productivity.
How many calls a month does your business miss? Do you know the figure? How many of these are missed sales? How many missed calls end in complaints?
Too many businesses don’t know this information and would be unable to find out with their current telecoms set up. Vodafone One Net makes it easy for you
to manage your calls and helps you route calls in a way which means you answer more and direct them to the right person first time.
